1. Order Processing Time
All orders are processed within 1–3 business days (Monday through Friday, excluding holidays). Orders placed after the cut-off time (see below) or on weekends or holidays will begin processing the next business day.
2. Order Cut-Off Time & Time Zone
- Cut-Off Time: 5:00 PM Eastern Standard Time (New York)
- Orders placed before 5:00 PM ET (Eastern Time) will be processed on the same business day.
- Orders received after 5:00 PM ET (Eastern Time) will be processed the next business day.
3. Shipping Methods & Transit Times
We ship worldwide using the following carriers:
| Shipping Method | Delivery Time (United States) | Delivery Time (International) | Cost (United States) | Cost (International) | Carrier |
| Standard Shipping | 5–7 business days | 7–21 business days | Free | Free | USPS, FedEx, or UPS |
Transit times are estimates and may vary due to carrier delays, customs, or holidays.
4. Ship to the Wrong Address?
- Customers are responsible for ensuring their shipping address is accurate at checkout.
If you entered an incorrect address:
- If your order hasn’t shipped, contact us immediately at sales@bapehoodieshop.net with your order number. We’ll update the address.
- If the order has already shipped, you may need to reship the item at your expense or file a claim with the carrier.
5. International Shipping
- Duties, taxes, or customs fees are the customer’s responsibility.
- Delays may occur due to customs inspections. We’re not liable for delays once the carrier accepts the package.
6. Tracking Information
- You’ll receive a tracking number via email once your order ships.
- For lost/damaged packages, contact sales@bapehoodieshop.net within 7 days of delivery.
7. Holiday & Peak Season Delays
Processing and transit times may increase during holidays (e.g., Black Friday, Christmas) or peak shopping periods.
Contact Us
For shipping questions:
Email: sales@bapehoodieshop.net
Phone: +1 (929) 639-5299
Business Hours: Mon–Fri, 9:00 AM – 5:00 PM ET
